> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarely.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Automatic invoicing

> How Clarely creates and sends invoices when you complete a job — and why those are two different settings.

Two separate things happen when a job gets marked complete, and they're controlled differently — Clarely always creates a draft invoice, and separately, it can send that draft automatically. Those are two different settings working together, not one on/off switch.

## What happens automatically, always

The moment a job is marked Completed — whether you do it yourself or a team member does it through the team portal — Clarely creates a draft invoice for it, as long as that job is linked to an accepted quote. This happens every single time, whether or not you've turned on automatic sending. If a job has no linked quote, there's nothing for Clarely to invoice automatically — you'll create that invoice yourself from the job.

<Note>
  This is the part that's easy to get backwards: turning Auto-send **off** does not stop invoices from being created. It only stops them from being emailed to your client without your review.
</Note>

## What the Auto-send toggle actually controls

Go to **Settings → Workflow**, under "After the job," to find **Auto-send invoice on job completion**. This setting controls only the second step — whether the draft that already exists gets emailed to your client automatically, or whether it waits for you.

* **Off** (default) — the draft sits in your Invoices list marked **Draft**. You'll see a prompt right after the job completes, with a link to review it.
* **On** — the draft is sent to your client automatically. No action needed from you.

## When a draft won't send even with Auto-send on

If the team member who completed the job left field notes, Clarely holds the invoice back from sending by default — even with Auto-send turned on — so you can read what they wrote first. This is a second, separate setting: **Hold if team notes are present**, right below Auto-send in Settings → Workflow — it only appears once Auto-send is turned on.

* **On** (default) — any field notes on the job pause the auto-send. You get a "review before sending" prompt instead of a silent send.
* **Off** — the invoice sends automatically regardless of whether field notes were left.

Field notes often flag something worth a second look — extra work, damage on-site, access problems — before a client sees a bill for it. See [Field notes](/jobs/field-notes) for what team members can write and how it reaches you.

## Why it's built this way

Splitting draft creation from sending means a completed job's invoice is never lost, even if you'd rather not automate sending — the draft is always sitting there waiting. Automatic sending is opt-in on top of that, so turning it on later doesn't change anything about invoices already created before you flipped the switch.

## What to do next

Turn on **Auto-send invoice on job completion** in Settings → Workflow if you want completed jobs to bill themselves, or leave it off and review each draft from your Invoices list — either way, nothing gets missed. See [Generate an invoice](/invoices/generate-invoice) for the full job-to-invoice flow.
