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Sent quotes can be edited

If a quote has been sent but the client hasn’t signed yet, you can still edit it. Open the quote and make your changes — the update is applied silently without sending a new email. Tap Resend if you want your client to receive a notification that the quote has been updated. This is the intended flow for scope or pricing changes before signature.

Accepted quotes cannot be edited — by anyone

Once a client signs, the quote is permanently frozen. This is the core protection Clarely provides. The signed version is the legal record — changing it after signing would undermine the entire purpose of the signature. If you need to do work beyond what was signed:
  • Additional scope — use a change order to add and bill for the extra work without touching the original signed quote. Your client signs the change order separately, and it links back to the original.
  • Lower amount than signed — adjust the invoice manually before sending it, or issue a credit through your payment app.

What to do if you made an error after the client signed

If you notice a mistake after acceptance, contact support@clarely.co with the quote number and a description of the situation. What’s appropriate depends on the specific case.

Draft quotes

If a quote is in Draft status, editing is completely unrestricted. You can change any field before sending.