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Documentation Index

Fetch the complete documentation index at: https://docs.clarely.co/llms.txt

Use this file to discover all available pages before exploring further.

1

Open Quotes

From the main menu, tap Quotes, then tap New Quote.
2

Select a client

Choose a client from your client list. If the client doesn’t exist yet, add them first from the Clients section — you’ll need their name and email address at minimum.
3

Add line items

Add each service or item. See Line items for detail on how to structure them.
4

Set tax, terms, and deposit

Optionally apply a tax rate, choose your contract terms (standard or enhanced), and configure a deposit if you want one collected before the job.
5

Choose an acceptance flow

Select whether this quote should follow the field service flow (Quote → Job → Invoice) or the professional services flow (Quote → Invoice immediately on acceptance). You can change this before sending.
6

Save or send

Tap Save Draft to save without sending, or go to the draft quote and tap Send Quote when ready. The client receives an email with a link to review and sign.

Quote statuses

StatusMeaning
DraftCreated but not yet sent
SentSent to client, awaiting signature
AcceptedClient has signed — scope is locked
DeclinedClient or owner closed the quote without accepting
ExpiredQuote passed its expiry date without being signed

Editing a quote

Quotes can only be edited while in Draft status. Once sent, the quote is locked for the client’s review. If you need to make changes after sending, tap Mark as Declined to close the sent quote, then create a new one with the updated details. Once a client signs (Accepted), the quote is permanently frozen — no edits are possible by anyone. See Scope protection.

Notes

Two note fields are available on a quote:
  • Owner notes — visible only to you. Use these for job context, internal reminders, or anything your client shouldn’t see.
  • Staff notes — visible to team members assigned to the job. Use these for access instructions, site details, or anything the crew needs to know.
Clients never see either note field.

Quote follow-up

If a sent quote hasn’t been signed, Clarely can automatically follow up with your client after a set number of days. Configure follow-up timing and messaging in AccountQuoting Defaults.