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A client who says “that’s not what we agreed to” is the most common headache in service work. Locked terms is how Clarely stops it from turning into an argument.

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The problem it solves

Without a signed, unchangeable record, a disagreement about what was agreed comes down to your word against your client’s. You either do the extra work for free or have an uncomfortable conversation you weren’t ready for.

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How it works

The moment your client signs a quote, Clarely saves an exact copy of everything on it — every line item, every price, every term — and locks it. That copy never changes afterward, no matter what happens to the quote later, and no one can edit it. Not your client. Not you. If a client later says they expected something different, open the signed quote and show them exactly what they agreed to, along with their name and the date they signed.

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What’s locked

  • Every line item: description, quantity, price
  • The total
  • Your contract terms
  • The payment schedule

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What it doesn’t cover

Locked terms only covers what was on the quote at signing. If you agree to something extra afterward — even verbally — that addition isn’t protected on its own. For unrelated new work, create a new quote. For extra work on a project that’s already signed, use a change order instead — it adds to the project without touching the original agreement.

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What to do next

See Digital signature for exactly what gets recorded when your client signs, or start creating a quote.